Payment Policy

At Clyvra, we strive to make your shopping experience smooth, secure, and transparent. Our Payment Policy explains in detail how payments are processed, which methods are accepted, how we safeguard your financial information, and what you can expect when placing an order with us. By making a purchase from our store, you acknowledge and agree to the following terms.

1. Accepted Payment Methods

To provide flexibility and convenience, we accept the following major payment methods for all online purchases:

Visa

Mastercard

American Express

Discover

PayPal

We do not accept cash, bank transfers, money orders, or checks at this time. All payments must be completed online at the time of checkout to ensure your order is successfully processed and shipped without delay.

2. Secure Payment Processing

Your security is our top priority. All payment transactions on Clyvra are encrypted using Secure Socket Layer (SSL) technology to protect your sensitive data during transmission. We partner only with PCI DSS-compliant payment gateways — trusted and certified platforms that meet global security standards.

When you make a payment, your card information is processed directly by the payment provider (such as PayPal or your card network). We do not store, view, or retain your complete card details on our servers. This ensures maximum privacy and eliminates the risk of unauthorized use.

3. Authorization and Verification

For your protection, every order undergoes automatic verification by our system and payment processor to confirm the legitimacy of the transaction. Occasionally, you may be asked to provide additional information or verification (such as email confirmation or address verification) before your order can be finalized.

If any discrepancies or issues are detected, we reserve the right to place your order on hold until verification is completed. This process helps protect both you and our business from fraudulent activity.

4. Payment Timing

All payments must be made in full at the time of checkout. Orders are not processed, packed, or shipped until payment has been successfully received. Once your payment is approved, you will receive an email confirmation detailing your order and payment summary.

If your payment fails or is declined by your bank or card issuer, your order will not be processed. In such cases, we recommend contacting your card provider or trying a different payment method.

5. Pricing, Taxes, and Fees

Clyvra believes in complete price transparency. The total amount shown at checkout is the final price you pay — with no hidden charges or additional taxes.
We do not charge any sales tax at this time. The only additional fee is a flat-rate shipping cost of $12 per order, which is clearly displayed during checkout before you confirm payment.

All prices on our website are listed in U.S. Dollars (USD).

6. Payment Confirmation and Receipts

After a successful payment, you will automatically receive an order confirmation email containing:

A detailed summary of your order

Payment amount and method

Billing and shipping details

Estimated processing and delivery timeline

This confirmation acts as your purchase receipt. Please review it carefully and contact us immediately if you notice any discrepancies.

7. Payment Security Responsibilities

While we employ state-of-the-art encryption and fraud prevention systems, customers are also responsible for maintaining the confidentiality of their payment details. We recommend:

Avoiding shared or public devices when entering card information.

Ensuring your browser connection is secure (look for the HTTPS lock icon).

Never sharing your card details or PayPal login credentials with third parties.

If you suspect unauthorized activity on your account or card, please notify your payment provider immediately and reach out to our support team for assistance.

8. PayPal Transactions

When you choose to pay via PayPal, you will be redirected to the PayPal website to complete your payment securely. Once the transaction is confirmed, you’ll be returned to our store with a completed order summary. PayPal transactions are subject to PayPal’s own terms, conditions, and privacy policy.

We recommend reviewing PayPal’s policies if you have questions about their security or dispute resolution process.

9. Order Processing After Payment

nce your payment has been successfully completed, your order enters our processing queue.

Handling time: 1–2 business days

Transit time: 3–6 business days

Total estimated delivery time: 4–8 business days

You will receive tracking information once your order is shipped. Please note that orders are processed only during business hours (Monday to Friday) and exclude public holidays.

10. Failed or Declined Payments

If your payment fails, please check the following:

Your card number, expiration date, or CVV code may have been entered incorrectly.

Your card may have insufficient funds or may be restricted for online purchases.

Your bank may have flagged the transaction for verification.

You can attempt payment again or choose another method such as PayPal. If you continue facing issues, feel free to contact our support team — we’ll be happy to help resolve the problem quickly.

11. Refunds Related to Payments

Refunds, if applicable, are processed according to our Return & Refund Policy. Once approved, refunds are issued back to the same payment method originally used during checkout. Please note that processing times may vary depending on your bank or payment provider, typically taking 5–10 business days to reflect on your account.

12. Fraud Prevention and Legal Compliance

Clyvra maintains strict anti-fraud measures and fully cooperates with law enforcement authorities to prevent, detect, and address any fraudulent or suspicious transactions. Any attempt to misuse payment systems, provide false information, or engage in unauthorized chargebacks will be investigated and may result in account restriction or legal action.

Business Details

Business Name: Clyvra
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (902) 179 7016
Business Email: support@clyvra.shop
Business Address: 5044 E Oslin Ave, Fresno, CA 93727, USA

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