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Return to shopAt Clyvra, we aim to ensure that every order is delivered to our customers quickly, safely, and with complete transparency. This Shipping Policy explains how we handle the order process, shipping timelines, costs, and other important details so you know exactly what to expect when shopping with us.
Once your order is placed and payment is successfully confirmed, it enters our fulfillment process immediately. We manage every step — from inspection and packaging to shipment tracking — with care and precision. Our entire shipping timeline is structured as follows:
Order Cut-Off Time: Orders placed before 5:00 PM (GMT-05:00) on business days are processed the same day. Orders placed after this time, or on weekends and holidays, are processed on the next working day.
Handling Time: All orders are carefully verified, packed, and dispatched within 1 to 2 business days after confirmation.
Transit Time: Once shipped, delivery takes approximately 3 to 6 business days, depending on your location and the efficiency of our carrier partners.
Total Estimated Delivery Time: Including handling and transit, your total delivery window is between 4 to 8 business days from the date of order placement.
While we make every effort to ensure timely delivery, occasional delays due to weather, postal service interruptions, or high seasonal demand may occur. If any such delay arises, we immediately notify customers and provide continuous tracking updates until delivery is complete.
Clyvra maintains transparent and fair pricing for all shipments. A flat-rate shipping cost of $12 is applied to every order, regardless of quantity or destination within the United States. This fee covers packaging materials, carrier handling, and delivery logistics. We do not charge any sales tax or additional hidden fees beyond this flat rate.
Currently, we ship orders exclusively within the United States. Deliveries are made to valid residential, business, and P.O. Box addresses accepted by our logistics providers. We partner only with trusted and reliable carriers who maintain strict delivery and handling standards to ensure your order arrives safely and on time.
Once your order has been shipped, you will receive an email containing your tracking number and carrier details. You can use this information to monitor your shipment’s progress in real time. Tracking updates typically appear within 24 hours after the order leaves our warehouse.
If you do not receive your tracking details or encounter issues with updates, please contact our support team for immediate assistance — we’ll be happy to verify and resolve the issue promptly.
While most deliveries arrive within the estimated timeframe, external factors such as adverse weather, postal congestion, or incorrect address entry may cause delays. Clyvra is not responsible for such carrier-related issues but will actively assist you in locating your package and ensuring it reaches you as soon as possible.
We strongly recommend reviewing your shipping address carefully before completing your order to avoid unnecessary delays.
We take every precaution to ensure safe delivery. However, if your package is lost, damaged, or marked as delivered but not received, please reach out to our support team immediately. We will coordinate with the carrier to open an investigation and help resolve the matter.
Clyvra cannot be held liable for packages once they are confirmed as delivered by the carrier, but we always strive to support our customers with fair and transparent resolutions.
It is the customer’s responsibility to ensure that the shipping address provided during checkout is accurate and complete. Orders delivered to an incorrect address due to entry errors are not eligible for free replacements or refunds. If you realize an error in your address after placing the order, please contact us immediately — we’ll do our best to update it before shipment.
If you have questions about your delivery, shipping times, or tracking status, our support team is here to help. We prioritize fast, friendly, and transparent communication for every inquiry to ensure your shopping experience remains stress-free.
Business Name: Clyvra
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (902) 179 7016
Business Email: support@clyvra.shop
Business Address: 5044 E Oslin Ave, Fresno, CA 93727, USA