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Return to shopA: Clyvra specializes in men’s belts available through our online store. Each item is listed with accurate descriptions, photos, and details to help customers choose the right style and size.
A: All orders are shipped from our U.S.-based facility in Fresno, California.
A: No, an account is not required. You can complete your order easily through guest checkout.
A: We accept Visa, Mastercard, American Express, Discover, and PayPal.
A: Yes. All transactions are processed securely through encrypted payment gateways to ensure your information is safe.
A: No taxes are applied. We only charge a flat $12 shipping fee per order.
A: Orders placed before 2:00 PM (GMT-05:00) on business days are processed the same day. Orders placed later are processed the next business day.
A: Handling time is typically 1–2 business days for verification, packing, and preparation for shipment.
A: Transit time is 3–6 business days, depending on your location and the shipping carrier.
A: Including handling and transit, the total estimated delivery time is 4–8 business days from the date of order.
A: We charge a flat $12 shipping fee on every order, regardless of destination or order size.
A: Once your order is shipped, a tracking number will be emailed to you. You can use it to check live delivery updates on the carrier’s website.
A: No, we currently ship only within the United States.
A: If your order has not yet shipped, you can email support@clyvra.shop
A: You may cancel your order before it is shipped. Once the order has been handed to the carrier, cancellations are no longer possible.
A: If your package is delayed beyond the estimated delivery window, contact us at support@clyvra.shop
A: Please contact us within 48 hours of delivery with photos and details of the issue. We’ll review it and arrange a replacement or exchange as needed.
A: Yes, returns are accepted within 14 days of delivery, provided the product is unused, in its original packaging, and approved for return.
A: The customer is responsible for the cost of the return label and shipping the item back securely.
A: Yes, exchanges are accepted. Once we receive the returned item and verify its condition, we can send a replacement.
A: Refunds are typically processed within 10 business days after the returned item has been received and inspected.
A: No. Refunds are always issued to the same payment method used during checkout.
A: You can reach us by emailing support@clyvra.shop during our business hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT-05:00).